Shipping policy

Shipping Policy

Last Updated: August 7, 2026

Thank you for shopping with Trendshop.

Our goal is to deliver your order quickly, safely, and with complete transparency.

Shipping Destinations

We currently ship to customers located in:

  • United States
  • Canada
  • United Kingdom
  • Australia
  • New Zealand

Order Processing

Once your payment has been successfully confirmed, your order will be carefully prepared and dispatched within 3 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

If your order contains multiple items, they may be shipped separately to ensure the fastest possible delivery.

Estimated Delivery Time

After your order has been dispatched, the estimated delivery time is:

Up to 7 business days

Please note that delivery times are estimates and may occasionally vary due to circumstances beyond our control, including:

  • Severe weather conditions
  • Customs inspections (when applicable)
  • Carrier delays
  • Public holidays
  • High shipping volumes

Shipping Costs

Shipping costs are calculated during checkout before payment is completed.

From time to time, Trendshop may offer free shipping promotions for selected products or destinations.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates may take 24–48 hours to appear after the carrier receives the package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Trendshop is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses provided during checkout.

If you notice an error in your shipping information, please contact us immediately. We will do our best to update your order before it is shipped.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact our Customer Support team.

We will work directly with the shipping carrier to investigate the shipment and provide an appropriate resolution whenever applicable.

Damaged Packages

If your package arrives visibly damaged, we recommend:

  • Taking photos of the package before opening it.
  • Taking photos of the product if any damage is found.
  • Contacting our Customer Support team as soon as possible.

This allows us to resolve the issue quickly.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Trendshop

CROATIA LIMA LTD

Office 8515

321–323 High Road

Chadwell Heath

Essex RM6 6AX

United Kingdom

Email: support@trendshopco.shop

Phone: +44 303 040 1230